Return Policy

Thank you for choosing Elements of Antiquity for your jewelry supply needs! We strive to ensure that you are completely satisfied with your purchase. If you have received your jewelry supplies and are not 100% happy with them, we offer the following return policy:

Return Eligibility:

You may return your items for store credit within fourteen (14) days from the shipment date. To be eligible for a return, items must be in their original packaging and include the invoice.

Return Process:

Please email us at returns@elementsofantiquity.com to let us know you need to return an item. Ensure that the package is securely sealed to prevent any damage during transit.

Return Notification:

Once we receive your return, we will notify you via email regarding the status of your return. Please allow 5 to 7 business days for us to process your return.

Damaged Items:

If you receive a damaged item, please notify us within seven (7) business days of receiving your order. Contact us at returns@elementsofantiquity.com for assistance with damaged items.

Shipping Charges:

Please note that shipping charges are non-refundable and will be deducted from your store credit. Thank you for your understanding and support. We appreciate your business and look forward to serving you again in the future!

If you have any questions or need further assistance, please reach out to our customer service team at hello@elementsofantiquity.com